Before you send

Prohibited items

ParcelForward cannot accept the items listed below. This combined guide reflects common FedEx, UPS and DHL restrictions; carrier, service, origin, transit and destination rules may add further restrictions.

Items we cannot forward

If you are unsure whether an item is prohibited or restricted, contact us before sending it to your ParcelForward address.

Check the latest carrier policyFedEx policy ↗UPS policy ↗DHL policy ↗
  • Illegal, counterfeit or pirated goods
  • Drugs, narcotics and controlled substances
  • Firearms, ammunition, explosives and fireworks
  • Hazardous, flammable, combustible or corrosive materials
  • Hazardous waste and asbestos
  • Cash, currency, bullion and negotiable instruments
  • Human remains, ashes and body parts
  • Live animals, insects and hatching eggs
  • Ivory, non-domestic animal skins and furs
  • Plants, seeds and perishable goods
  • Tobacco and tobacco products
  • Pornographic material
  • Irreplaceable art, antiques and exceptional-value items
  • Unapproved precious metals, stones, jewellery and watches
  • Liquids or gels packed with electronic devices
  • Anything prohibited by origin, transit or destination law
Important: Restricted goods may be accepted by some carriers only with prior written approval, special packaging or permits. Do not send a restricted item to our hub until ParcelForward confirms acceptance.
WhatsApp Chat